Member Sales Specialist Rockville Centre

Member Sales Specialist

Full Time • Rockville Centre
Member Sales Specialist

Are you ready to be a part of the most supportive fitness family in the world? We are excited to meet you and invite you to build a career in the fitness industry!

Member Sales Responsibilities:

  • Lead generation and nurturing: networking, community outreach, referrals, phone calls, emails, texts, etc.
  • New member signups
  • Tour and Trial Booking
  • Trial follow up and conversions
  • Creating and executing internal referral lead generation program

Member Relations Responsibilities:

  • Continued support, interactions, and communication with members after signup, driving engagement and progress
  • Assist members with scheduling their 1-1 fitness coaching appointments and signature studio classes
  • Ensure that members check in when arriving to the facility, while monitoring status of member programs
  • Maintain the cleanliness and order of the front desk area and ensure the members have a great club experience

Objectives:

  • Meet club sales & lead goals
  • Provide a great member experience
  • Assist management as needed
  • Ensure members are giving an NPS score of 8 or higher

Required Skills, Knowledge & Abilities:

  • Strong critical thinking ability with great multi-tasking skills required
  • Create and build strong relationships with people
  • Passion for helping people feel healthy, happy and strong
  • Doesn’t mind rejection, rather sees it as a step to getting a yes
  • Self motivated and driven to achieve set goals 
  • Prefers working with a team that becomes a second family
  • So passionate about helping people stay healthy that overcoming their objections, fears and hesitations comes naturally
  • Good with technology and software

Position Requirements:

  • 2 years sales experience minimum (prefer 5 years)
  • Full and part time positions available (minimum 20 hours per week)
  • Morning, evening and weekend hours will be required as necessary
  • Must be career minded and desire to grow with the company long term

Total On Target Earnings - $30-$55 an hour

Perks: 

  • Complimentary 1:1 personal training session weekly
  • Complimentary full access to facilities and amenities
  • PTO Based on hours worked
  • Discount on apparel and merchandise
  • Healthcare reimbursement plan


Ambassador Bonus Opportunity (Is performed outside of hourly shifts scheduled):

  • $20 per lead 
  • $20 per tour
Compensation: $30.00 - $55.00 per hour




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